From: Bob Ward
Subject: Re: Cellular billing scam?
References: <_PadnfRSv7DQKX2iRVnfirstname.lastname@example.org> <email@example.com> <firstname.lastname@example.org> <email@example.com>
X-Newsreader: Forte Agent 1.93/32.576 English (American)
Date: Sat, 20 Dec 2003 05:06:23 GMT
NNTP-Posting-Date: Sat, 20 Dec 2003 00:06:23 EST
On Sat, 20 Dec 2003 03:56:38 GMT, DevilsPGD
>In message <<firstname.lastname@example.org>> Isaiah Beard
> did ramble:
>>>>The last time I witnessed someone try the "I'm tape recording this call"
>>>>trick, the rep warned him that they would have to terminate the call
>>>>unless he stopped... when he refused, he was immediately hung up on.
>>> That's interesting since most CS call these days begin with them telling
>> you that "your call may be monitored and recorded for quality assurance".
>>Oh, I know! For whatever reason though, they don't seem to like it when
>>the tables are turned and YOU are recording the call "for quality
>>assurance." :) To be fair, Verizon isn't the only company with this
>Offer to turn off yours if they'll turn off theirs. If they say they
>can't (which is likely the truth), explain you know how they feel, you
>also work in an environment where calls are recorded and you can't turn
>it off either.
>Should be good for giggles.
You don't listen very well, do you? The required disclosure specifies
that "If you do not wish your call to be recorded, please tell your
representative when he/she comes on the line."