From: Alan Frisbie
Newsgroups: news.admin.net-abuse.email,misc.consumers,alt.consumers.experiences
Subject: Re: Why certain things about telemarketers? Answers to some common
questions.
Date: Fri, 26 Sep 2003 13:51:30 -0700
Organization: Posted via Supernews, http://www.supernews.com
Message-ID: <3F74A6D2.2080002@NelsonUSA.com>
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References: <33c45d34.0309251550.6c15d18@posting.google.com> <787f8b2d.0309260503.682050d1@posting.google.com> <1064600544.73754@irys.nyx.net>
Barry Gold wrote:
> About two hours later a truck appeared and fixed the pavement. One of
> our neighbors said, "Well, looks like one of the petitions we
> submitted finally worked." My wife told him what happened.
Sometimes it is just a matter of presenting the problem in the
correct manner:
A few years ago, my wife and I were replacing the water main from
the street to the house. This required that the water be turned
off at the street, which the DWP[1] did in the morning. Unfortunately,
they broke off the valve handle in the process. This meant that
the meter and valve assembly would have to be replaced before our
water could be turned back on. The worker said that a crew would
be out that afternoon to fix it. Ha!
By late afternoon, we had finished laying the new pipe and were
quite hot, sweaty, and dirty. The DWP had still not replaced
the valve, despite several calls. We badly needed a shower.
Two hours (and three calls) later, I hit on the correct approach.
I called their dispatch center again and told the lady, "Your
General Manager for Water lives three blocks up the street. If
our water is not working in 30 minutes, my wife and I will be
at his door asking to use his shower." 20 minutes later there
were three big trucks with floodlights parked in front of my house,
and a crew working to replace the valve as quickly as possible.
Alan
[1] Los Angeles Department of Water and Power