Message-ID: <3F74B7B0.1D30A880@cox.net>
From: "Laurence F. Sheldon, Jr."
Organization: Not me! You'll have to see my wife about that.
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Newsgroups: news.admin.net-abuse.email,misc.consumers,alt.consumers.experiences
Subject: Re: Why certain things about telemarketers? Answers to some
commonquestions.
References: <33c45d34.0309251550.6c15d18@posting.google.com> <787f8b2d.0309260503.682050d1@posting.google.com> <1064600544.73754@irys.nyx.net> <3F74A6D2.2080002@NelsonUSA.com>
Date: Fri, 26 Sep 2003 22:03:27 GMT
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NNTP-Posting-Date: Fri, 26 Sep 2003 18:03:27 EDT
Alan Frisbie wrote:
>
> Barry Gold wrote:
>
> > About two hours later a truck appeared and fixed the pavement. One of
> > our neighbors said, "Well, looks like one of the petitions we
> > submitted finally worked." My wife told him what happened.
>
> Sometimes it is just a matter of presenting the problem in the
> correct manner:
>
> A few years ago, my wife and I were replacing the water main from
> the street to the house. This required that the water be turned
> off at the street, which the DWP[1] did in the morning. Unfortunately,
> they broke off the valve handle in the process.
When we had to replace the line between the meter and house in
Sunnyvale (meter at the street--here they are in the house), the city
water department gave us a double-female hose coupling (that I still
have), pulled the register out of a neighbor's meter, asked the
neighbor if he could hook our hose to their faucet.
We ran like that for a couple of days.
>This meant that
> the meter and valve assembly would have to be replaced before our
> water could be turned back on. The worker said that a crew would
> be out that afternoon to fix it. Ha!
>
> By late afternoon, we had finished laying the new pipe and were
> quite hot, sweaty, and dirty. The DWP had still not replaced
> the valve, despite several calls. We badly needed a shower.
>
> Two hours (and three calls) later, I hit on the correct approach.
> I called their dispatch center again and told the lady, "Your
> General Manager for Water lives three blocks up the street. If
> our water is not working in 30 minutes, my wife and I will be
> at his door asking to use his shower." 20 minutes later there
> were three big trucks with floodlights parked in front of my house,
> and a crew working to replace the valve as quickly as possible.
>
> Alan
>
> [1] Los Angeles Department of Water and Power