From: Stan Brown
Subject: Re: anyone ever return a DVD Recorder to Walmart?
Date: Mon, 3 Nov 2003 17:25:59 -0500
Organization: Oak Road Systems
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In article <3FA6974A.firstname.lastname@example.org> in misc.consumers, lucky
>Are you saying you never returned anything that was not defective?
>What's wrong with changing my mind?
Nothing's wrong with changing your mind, but why should I pay for it
(in the form of higher prices)?
If you have buyer's remorse before you've opened the item, that's
fine. But if you change your mind after using it, NOT because it
doesn't work but just because you changed your mind, why should you
think you're entitled to return it?
A few retailers do accept returns of even used merchandise for any
reason. That's their prerogative, and they build that flexibility
into the prices they charge.
>Your complete shopping satisfaction is our number one priority. If an
>item you order from Walmart.com does not meet your expectations, simply
>return it by one of the methods below.
"Does not meet your expectations" -- your expectations are what you
thought it could or should do before you bought it. If you expected
it to do X, and you buy it, and it does X, the under the literal
terms of the policy you have no reason to return it, just because
you later decide you wanted something else.
Please post right side up, and please trim your quotes.
Stan Brown, Oak Road Systems, Cortland County, New York, USA
Address munging may or may not reduce the spam you get; it surely
reduces the number of useful answers you get.