From: Winfield Hill
Subject: Re: NEED A TRANSFORMER - WE MANUFACTURER
Date: 4 Nov 2002 19:08:50 -0800
Organization: Rowland Institute
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> THE MEETINGS! NOT THE MEETINGS, PLEASE! I PROMISE ANYTHING,
> BUT NO MORE MEETINGS!
> Sorry, I just had a flashback.
> You also have endless quarterly audits with people who don't
> understand your business, processes, or that every business isn't
> just made from the same mold. Try to explain to a paper pushing
> auditor why you need to use an alternate method to test a board
> or module because the only specified piece of test equipment is
> not available because three are gone for calibration, two more
> were junked because you can't get parts, and the only working
> unit is on loan to the engineering department and it is thousands
> of miles away. Or that you are doing special test for engineering
> because they are short handed, and they need to see if a new design
> / modification / component / software rev works properly on the
> production floor. They neither care, or understand. ...
Actually, even tho I never subjected my company to the process,
I think it's a good idea. Perhaps one key is the right kind of
redundancy, extra people to make rough things go right, multiple
copies of critical test fixtures, made by skilled technicians who
work very lightly under the nominal supervision of the original
creators, etc. With multiple back-up teams creating the permanent
documentation for the creative types who usually do most of the
best work in the technically-oriented firms. Along the lines of
that great tome, "The Mythical Man Month." But this can't happen
without the right management understanding and determination.