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/iframe></center><br><br> <br><br> </center> </td></tr> </table> <center> <table> <tr><td width="600"><center><hr width="400"><font size="2"><b>The <a href="http://www.cyber-spy.com/">Cyber-Spy.Com</a> Usenet Archive Feeds Directly<br>From The Open And Publicly Available Newsgroups<br><br>These Group And Thousands Of Others Are Available<br>On Most IS NNTP News Servers On Port 119.<br><br><a href="http://www.cyber-spy.com/">Cyber-Spy.Com</a> Is NOT Responsible For Any Topic,<br>Opinions Or Content Posted To These Or Any Other<br>Newsgroups. This Web Archive Of The Newsgroups And<br>Posts Are For Informational Purposes Only.<br><br></b></font><hr width="400"></center><center><font size="2"><pre><b> Message-Id: <0310130231386.NP14790@jobcircle.com> Newsgroups: alt.bestjobsusa.jobs.offered From: recruiter@jobcircle.com (JobCircle.Com) Reply-To: recruiter@jobcircle.com Subject: US-PA: Philadelphia-SR Res Anal Client Svcs Date: Mon, 13 Oct 2003 02:31:38 GMT NNTP-Posting-Host: 207.106.112.162 NNTP-Posting-Date: Sun, 12 Oct 2003 22:31:38 EDT Organization: JobCircle.com (jobcircle.com) ************************************************************** JobCircle.com - Careers, Content and Community for Technology professionals in the Northeastern United States! Jobcircle.com provides resume submission, classified searches, eLearning, hundreds of career development articles, tech news, and more to tens of thousands of Technology professionals in your area - visit us today at http://www.jobcircle.com! !!! Voted a TOP 50 Career Web Site in 2002 by CareerXRoads !!! ************************************************************** Job Title: SR Res Anal Client Svcs Job Location: PA: Philadelphia Pay Rate: bo experience Job Length: full time Start Date: 2003-10-12 Company Name: SunGard Recovery Services, LP Contact: Human Resources Phone: 484-582-4914 Fax: Apply at web site Description: - Manage the responsibility of providing immediate effective response to Subscriber’s testing requests, with the goal of satisfying requests determined by complexity - Analyze existing test schedule in order to create newly required test slot opportunities for high profile situations - Ensure that Subscriber’s resources are properly allocated for scheduled tests - Monitor Subscriber’s test utilization as it relates to contractual allotments - Maintain accurate on-line records of Subscriber equipment allocation - Ensure a high level of communication both internally and externally as the resolution to each situation is in progress - Ensure that any scheduling conflicts are identified and resolved with no impact to the testing subscribers - Escalate any scheduling problems or exceptions to the supervisor for immediate attention - Produce and submit statistical reports to management - Manage special projects as assigned. - Mentor and guide Resource Analyst Client Services Specialist I and II staff - Provide independent decision-making on routine tasks or issues with little management input Requirements: - BS degree or equivalent work experience required - Min of 7 years experience in a role involving direct customer contact (internal or external customers), within a technical environment - Strong knowledge of project management fundamentals highly preferred - Knowledge of business continuity and disaster recovery highly preferred - Proven leadership skills with the ability to manage multiple projects and responsibilities with minimal supervision. - Excellent customer service skills, especially in a technical help-desk environment - Excellent oral and written communication skills - Must be a self-motivated team player with demonstrated staff supervision - Must be able to learn quickly and apply new knowledge in a highly technical, fast paced environment - Proficiency in Windows based applications, WORD, EXCEL, and database experience Please send to attention of Human Resources. Please refer to Job code SRS-3307SD-JC when responding to this ad. For FASTEST PROCESSING of your resume, please visit http://www.jobcircle.com/classifieds/443158.html to apply online. ************************************************************** For fastest processing of your resume, this employer asks that you apply to this job using the URL above. ************************************************************** </b></pre></font><hr width=650><a href=http://www.cyber-spy.com/alt.bestjobsusa.jobs.offered-index.html><font size=3>Go Back To The <a href=http://www.cyber-spy.com/>Cyber-Spy.Com</a><br>Usenet Web Archive Index Of<br>The alt.bestjobsusa.jobs.offered Newsgroup</font></a><br><br></center></td><img src=http://cyber-spy.com/cgi-bin/livecntr.pl?0+1+unetjobs width=1 height=1> </tr> </table> </center> <center> <br><center><hr size="3"></center> <table width="100%" cellpadding="0" border="0" cellspacing="0"> <tr> <td align="left" valign="top"><small><b><i><a href="http://www.cyber-spy.com/index.html">Cyber-Spy.Com Live Resources</a></i></b></small></td> <td align="right" valign="top"><small> Copyright Alpha Omega Delta,<br> All rights reserved. </small></td> </tr> </table> <center><hr size="3"></center> <br><br> <br><br></center> </body></html>