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/iframe></center><br><br> <br><br> </center> </td></tr> </table> <center> <table> <tr><td width="600"><center><hr width="400"><font size="2"><b>The <a href="http://www.cyber-spy.com/">Cyber-Spy.Com</a> Usenet Archive Feeds Directly<br>From The Open And Publicly Available Newsgroups<br><br>These Group And Thousands Of Others Are Available<br>On Most IS NNTP News Servers On Port 119.<br><br><a href="http://www.cyber-spy.com/">Cyber-Spy.Com</a> Is NOT Responsible For Any Topic,<br>Opinions Or Content Posted To These Or Any Other<br>Newsgroups. This Web Archive Of The Newsgroups And<br>Posts Are For Informational Purposes Only.<br><br></b></font><hr width="400"></center><center><font size="2"><pre><b> Message-Id: <04011922052212.NP25689@jobcircle.com> Newsgroups: alt.bestjobsusa.computer,alt.bestjobsusa.computer.jobs,alt.bestjobsusa.jobs.offered From: recruiter@jobcircle.com (JobCircle.Com) Reply-To: recruiter@jobcircle.com Subject: US-PA: Thorndale-Senior Financial Service Representative Date: Mon, 19 Jan 2004 22:04:36 GMT NNTP-Posting-Host: 207.106.112.162 NNTP-Posting-Date: Mon, 19 Jan 2004 17:04:36 EST Organization: JobCircle.com (jobcircle.com) ************************************************************** JobCircle.com - Careers, Content and Community for Technology professionals in the Northeastern United States! Jobcircle.com provides resume submission, classified searches, eLearning, hundreds of career development articles, tech news, and more to tens of thousands of Technology professionals in your area - visit us today at http://www.jobcircle.com! !!! Voted a TOP 50 Career Web Site in 2002 by CareerXRoads !!! ************************************************************** Job Title: Senior Financial Service Representative Job Location: PA: Thorndale Pay Rate: $10-$12/HR Job Length: full time Start Date: 2004-01-26 Company Name: Citadel Federal Credit Union Contact: Jennifer Yacka Phone: 610-380-6000 x6136 Fax: 610-380-7096 Description: Through intensive training, this employee is to provide excellent service to the membership via the telephone in a friendly, courteous, and professional manner. Effectively cross sells and educates both existing and potential members in regards to credit union products and services, features and benefits. Good customer service skills and job knowledge a must. Bilingual (specifically Spanish) preferred, but not required. Receive telephone requests for account information and services. Effectively cross sell and educate our members and potential members on all available credit union products, services, features, and benefits, to include our automated vehicles (AR24, EZ Loan, Bill Payer, ATM & Citadel Cards, Payroll Deduction/ACH, Citadel Connect, CFS). Advises the member/potential member of the benefits of single and joint ownership of accounts, beneficiaries, and account policies. Ensures that all supporting documentation is properly completed for all requested services/account maintenance and forwarded accordingly. Open/maintenance certificates, club, and auxiliary share accounts. Process check re-orders and handle questions/problems relating to check orders. Process ATM/Citadel card requests for new, maintenance, and lost/stolen. Handle phone requests for wire transfer of funds. Complete, in full, the telephone wire transfer authorization, verifying sufficient funds for wire out and fee. Debit money from member’s account and charge fee. Process loan applications by inputting data into the LOS. Review loan policies and term/rate options with the members. Submits via email to the loan center for action. Cross-sell appropriate products, which should include, but not be limited to CLI, CKI, payroll deduction, MasterCard, and credit consolidation. Process MasterCard increases. Advise the member of the approval or denial of the loan request. Determine office location for disbursement; notify appropriate office by forwarding “approval” mailbox. Provide values on automobiles using the Kelley Blue Book on the Internet. Resolve member problems and complaints through interaction with other credit union staff if necessary. Initiate proper action and communicate resolution to the member. Interact with membership via the Internet for account information and services in a timely manner. All other duties as assigned within the department, keeping the supervisor informed of workload at all times. Qualifications: High school diploma or equivalent Excellent oral and written communication skills, including the ability to read, write, and follow instructions. Friendly, courteous, and congenial telephone manner, with excellent listening and interpersonal skills. Ability to operate a telephone system, typewriter or CRT, and standard office equipment. Ability to sit at a workstation for extended periods of time. Recommended Training: Financial Service Representative training Systems training Business Development Sales Training Computer Applications (Word, Excel, Outlook, Etc.) IRA training Product Knowledge Specific product/Services Training as offered In-house Compliance Training In-house training that applies to position responsibilities STAR Program Self-Study (Core Modules, Member Services Track, Consumer Lending Track, CU Sales Track, Technology Track) External seminars as it applies to position responsibilities Applicant must be a U.S. resident or currently able to legally work in the U.S. For FASTEST PROCESSING of your resume, please visit http://www.jobcircle.com/classifieds/462129.html to apply online. ************************************************************** For fastest processing of your resume, this employer asks that you apply to this job using the URL above. ************************************************************** </b></pre></font><hr width=650><a href=http://www.cyber-spy.com/alt.bestjobsusa.jobs.offered-index.html><font size=3>Go Back To The <a href=http://www.cyber-spy.com/>Cyber-Spy.Com</a><br>Usenet Web Archive Index Of<br>The alt.bestjobsusa.jobs.offered Newsgroup</font></a><br><br></center></td><img src=http://cyber-spy.com/cgi-bin/livecntr.pl?0+1+unetjobs width=1 height=1> </tr> </table> </center> <center> <br><center><hr size="3"></center> <table width="100%" cellpadding="0" border="0" cellspacing="0"> <tr> <td align="left" valign="top"><small><b><i><a href="http://www.cyber-spy.com/index.html">Cyber-Spy.Com Live Resources</a></i></b></small></td> <td align="right" valign="top"><small> Copyright Alpha Omega Delta,<br> All rights reserved. </small></td> </tr> </table> <center><hr size="3"></center> <br><br> <br><br></center> </body></html>