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/iframe></center><br><br> <br><br> </center> </td></tr> </table> <center> <table> <tr><td width="600"><center><hr width="400"><font size="2"><b>The <a href="http://www.cyber-spy.com/">Cyber-Spy.Com</a> Usenet Archive Feeds Directly<br>From The Open And Publicly Available Newsgroups<br><br>These Group And Thousands Of Others Are Available<br>On Most IS NNTP News Servers On Port 119.<br><br><a href="http://www.cyber-spy.com/">Cyber-Spy.Com</a> Is NOT Responsible For Any Topic,<br>Opinions Or Content Posted To These Or Any Other<br>Newsgroups. This Web Archive Of The Newsgroups And<br>Posts Are For Informational Purposes Only.<br><br></b></font><hr width="400"></center><center><font size="2"><pre><b> From: "Global Payments" <newsgroups@gojobs.m6.net> Subject: US-MD-BALTIMORE - Premier Service Specialist (GO Jobs) Newsgroups: alt.bestjobsusa.jobs.offered Organization: GO Jobs, Inc. Message-ID: <bt4Vb.21988$Ml2.13459@fe08.usenetserver.com> X-Abuse-Info: Please be sure to forward a copy of ALL headers X-Abuse-Info: Otherwise we will be unable to process your complaint properly. NNTP-Posting-Date: Sat, 07 Feb 2004 07:02:15 EST Date: Sat, 07 Feb 2004 12:02:15 GMT * * * * * * * * * * * * * * * * * * * * * *** Job Posting Provided by GO Jobs, Inc. *** View Thousands of Jobs... *** Visit us at http://www.GOJobs.com * * * * * * * * * * * * * * * * * * * * * Global Payments Premier Service Specialist BALTIMORE, MD Salary: $0 - 0 / Annually Job Type: Full Time Category: Accounting/Finance ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ *Responds to merchants daily inquiries in a timely fashion as required by departmental Service Level Agreements. * Responds to voice mail and e-mail the same business day of receipt.*Resolve inquiries in a thorough and timely fashion as required by departmental Service Level Agreements.*Partner with Account Manager to ensure that the customers needs and expectations are met.*Provides a progress report adhering to management determined format and timeframes. I.e. Research Daily Performance Sheet*Assist with Merchant Wire reconciliation as needed.*Prepares, submits and follows up on merchant maintenance requests. i.e. address changes, pricing changes, T&E Card Acceptance, DDA/Routing changes etc.*Research Interchange qualification downgrades to determine reasons for downgrades.*Responsible for communicating to Account Managers any situations identified during the research process affecting the merchants Billing, Funding Chargebacks, Products, Reporting or overall customer service.*Responsible for communication with customer regarding any delays or errors affecting file processing or funding.*Research Merchant Chargeback Rebuttals.*Process Merchant Electronic Fund Transfer (EET).*Process Supply orders.*Assists Merchant with deposit reconciliation issues.*Perform other duties and responsibilities as assigned. ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ *Must be dependable and maintain a positive attitude.*High School Diploma or equivalent required.*Windows/PC experience required.*Must have good organizational and time-management skills.*Previous bankcard experience preferred.*Pervious customer service experience required*Strong communication skills (written and oral) required.*Ability to work in team driven environment yet able to work independently to meet daily expectations.*Ability to follow all company policies and procedures, as well as internal departmental procedures.*Willingness to take ownership for own work.*Ability to multitask in a fast pace environment ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ Premier Service Specialist ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ Contact Information Global Payments Hiring Manager Recruiting Manager Four Corporate Square Atlanta, GA 30329-2009 Reference Num: USMat0000003184::869 (include when applying) View this job on our web site: http://www.gojobs.com/seeker/JobDetail.asp?JobNum=270630&BID=3667&JBID=10029 Apply Online: http://www.gojobs.com/seeker/aoFrameset.asp?JobNum=270630&JBID=10029 View other jobs from us: http://www.gojobs.com/seeker/JobListByBID.asp?BID=3667&JBID=10029 *************** Visit us at http://www.GOJobs.com *************** </b></pre></font><hr width=650><a href=http://www.cyber-spy.com/alt.bestjobsusa.jobs.offered-index.html><font size=3>Go Back To The <a href=http://www.cyber-spy.com/>Cyber-Spy.Com</a><br>Usenet Web Archive Index Of<br>The alt.bestjobsusa.jobs.offered Newsgroup</font></a><br><br></center></td><img src=http://cyber-spy.com/cgi-bin/livecntr.pl?0+1+unetjobs width=1 height=1> </tr> </table> </center> <center> <br><center><hr size="3"></center> <table width="100%" cellpadding="0" border="0" cellspacing="0"> <tr> <td align="left" valign="top"><small><b><i><a href="http://www.cyber-spy.com/index.html">Cyber-Spy.Com Live Resources</a></i></b></small></td> <td align="right" valign="top"><small> Copyright Alpha Omega Delta,<br> All rights reserved. </small></td> </tr> </table> <center><hr size="3"></center> <br><br> <br><br></center> </body></html>